Dear Xolair® Patient Support Program participant,
We are writing to you as you are a participant in the Xolair® Patient Support Program (Xhale+), a program offering support in relation to your Xolair® prescribed treatment. The program was managed in the recent months by Alio Health Services Inc. Based on feedback, we have decided to ask a new company to manage the program. Therefore, effective April 5, 2021, Innomar Strategies Inc. will be the new administrator of the program. Your data will continue to be managed according to the same security standards. There will be no change in the way you interact with the Program.
Our aim is to make the transition as seamless as possible for you. For this reason, we will be maintaining the same contact information you are currently using, namely:
Phone Number: 1‐866‐996‐5247 (1‐866‐9XOLAIR)
Fax Number: 1‐833‐996‐5247 (1‐833‐9XOLAIR)
Email Address: xhale@xhaleprogram.ca
We greatly appreciate your trust as we work through the transition to deliver an improved PSP experience for you.
Sincerely,
Xolair® Patient Support Program (Xhale+)